At Robitbox Solutions Private Limited, we are dedicated to providing a seamless and enjoyable shopping experience. To ensure this, we’ve established an efficient shipping framework aimed at timely order processing and dependable deliveries. By placing an order with us, you accept the shipping guidelines outlined in this policy.
Service Coverage
Currently, our shipping services are available only within India. While we do not yet support international shipping, we are actively exploring options to expand our logistics network and offer worldwide delivery in the future.
Order Handling Time
Orders are typically processed within 1 to 2 business days, excluding weekends and public holidays. Once your order is confirmed and dispatched, you will receive an email with important information, including your order summary and estimated delivery window.
Estimated Delivery Period
Standard deliveries usually take between 3 to 8 business days, depending on your location. We strive to dispatch your order swiftly and work diligently to minimize any unexpected delays.
Unsuccessful Delivery Attempts
If your order cannot be delivered due to incorrect address details, absence of the recipient, or refusal to accept the package, our courier will attempt to deliver it two more times. After three failed attempts, the package will be returned to our warehouse. If you request a re-dispatch, additional delivery fees may be charged.
Damaged or Missing Parcels
We pack every order with care to avoid damage during shipping. If your parcel arrives damaged, contact our support team within 48 hours and include clear photos of the issue.
For lost shipments, we will liaise with the courier service to conduct a detailed investigation. Depending on the outcome, we will offer an appropriate solution—either a full refund or a replacement product.
Special Delivery Guidelines
Certain products, such as oversized garments, delicate items, or premium selections, may require specific shipping procedures. These conditions will be stated clearly on individual product pages to inform you ahead of purchase.
Need Help?
If you have any shipping-related concerns or inquiries, please email our support team at robitboxsolutionspvtltd97@gmail.com.
We’re here to assist you promptly and ensure your delivery experience remains efficient and stress-free.
Thank you for shopping with Fablecart. We are committed to creating a secure, dependable, and enjoyable shopping atmosphere.